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AI agent for freight forwarders

From inquiry to invoice, automatically.

Freightly captures inquiries from email and WhatsApp, sends RFQs to your vendors, builds client-ready quotations, and hands off billing — so your team runs shipments instead of admin.

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Human-in-the-loop on every send · Works with your existing inbox

Freightly · Inquiry desk

New inquiry captured

via WhatsApp

Nhava Sheva → Rotterdam · 2× 40'HC · FOB

RFQ sent to 6 carriers

Quotation ready

Drafted with your margins & charges

$4,280

Invoice raised

Same-day billing handoff

Trusted by freight teams moving cargo worldwide

Meridian FreightPortLinkCargoNovaAnchor LinesTransGlobe
The problem

Freight teams still run on manual work

Every inquiry means the same repetitive loop — reading, rekeying, chasing, and reconciling. It slows quotes down and lets margin slip away.

Manual inquiry entry

Rekeying shipment details from email and WhatsApp into spreadsheets and your CRM.

Chasing vendor rates

Sending the same RFQ to a dozen carriers, then hunting for replies across inboxes.

Error-prone quotes

Copy-pasting buy rates, margins, and charges by hand — one wrong cell loses the deal.

Delayed billing

Invoicing and accounting handoff slip days after the shipment work is already done.

Scattered comms

Context split across email threads, WhatsApp chats, and half-remembered phone calls.

No visibility

Hard to see which inquiries are stuck, which quotes are out, and what's actually won.

What it does

One agent for the whole inquiry-to-invoice flow

Not more software to babysit — a workflow that captures, quotes, and bills for you, using the vendors and rates you already have.

Inquiry capture

The agent reads incoming email and WhatsApp, extracts origin, destination, mode, and load, and opens a structured inquiry automatically.

Omnichannel intake

Gmail + WhatsApp Business in one desk, with the full thread attached to every inquiry.

Auto-RFQ to vendors

One click sends tailored rate requests to the right carriers and tracks every reply.

Instant quotations

Buy rates, margins, and charges assembled into a clean, client-ready quote in seconds.

Accounting handoff

Approved quotes flow straight into invoicing so billing never lags behind the shipment.

Vendor & charge library

Reusable rates, charges, and provider routing keep every quote consistent and fast.

Full audit trail

Every extraction, edit, and approval is logged — with a human in the loop on every send.

How it works

Live in a day, useful from the first inquiry

Start with one channel, prove the value, and let the agent take more of the busywork over time.

01

Connect your channels

Link your Gmail inbox and WhatsApp Business number in a couple of clicks.

02

The agent drafts

Inquiries are captured, RFQs go out to vendors, and quotations are assembled for you.

03

You approve

Review the draft, adjust margins if needed, and send — with full control on every step.

04

Invoice & account

Won quotes hand off to billing automatically, closing the loop from inquiry to invoice.

What you get

Measurable operational improvement

The goal isn't more tools — it's less manual work, faster quotes, and billing that keeps up. (Figures illustrative — swap in your own.)

80%

less manual data entry

across inquiry intake and quoting

3×

faster quote turnaround

from hours of back-and-forth to minutes

Same-day

billing handoff

no more invoices lagging the shipment

Zero

rekeying between tools

one source of truth for every inquiry

“We used to lose a day on every complex quote. Now the inquiry is captured, the RFQs are out, and the quotation is drafted before I've finished my coffee. Billing finally keeps up too.”
RSOperations LeadFreight forwarder · replace with a real customer
Common questions

Everything you need to know

It reads your connected Gmail and WhatsApp Business channels, understands the shipment request, and opens a structured inquiry with origin, destination, mode, load type, and Incoterms already filled in.

See where manual work is slowing your team down

Get started free, or book a 15-minute walkthrough and we'll map it to your own workflow.

Get started Book a demo
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